Privacy Policy

Last Updated: December 20, 2024

1. Introduction

Welcome to Pro Plus Car Care Center ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Vehicle information (make, model, year)
  • Service preferences and booking details
  • Payment information (processed securely through our payment partners)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website information
  • Device information and operating system

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process your bookings and transactions
  • To communicate with you about your appointments
  • To send promotional materials and updates (with your consent)
  • To improve our website and services
  • To prevent fraud and ensure security
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pro Plus Car Care Center

privacy@proplusqa.com

+974 5007 8300

22 February Street, Doha, Qatar